Blog
Contacts — Reference
Contacts — ReferenceThe Contacts surface is the customer-relationship-record plane for every SGEN site. It owns every person or organization...
Comments — Reference
Comments — ReferenceThe Comments surface is the direct-response plane for content published through SGEN. It owns every visitor reply attached...
Chat — Reference
Chat — ReferenceThe Chat surface is the visitor-facing live-chat plane for SGEN. It owns the chat widget rendered on the public frontend, the...
Categories — Reference
Categories — ReferenceThe Categories surface is the content-organization plane for an SGEN site. It owns the taxonomy records that classify...
Cache — Reference
Cache — ReferenceThe Cache surface is the platform's invalidation and warm-up plane. It owns every layer of stored response that SGEN keeps in...
Bundles — Reference
Bundles — ReferenceThe Bundles surface is the grouped-purchase plane for SGEN commerce. It owns the records that join several catalog products...
Branding — Reference
Branding — ReferenceThe Branding surface is the visual-identity plane for an SGEN site. It owns the logos that render in the chrome, the...
Blogs — Reference
Blogs — ReferenceThe Blogs surface is the multi-blog management plane for an SGEN site. It owns the blog records themselves (each one a named...
Backups — Reference
Backups — ReferenceThe Backups surface is the recovery plane for an SGEN site. It owns the backup catalog (every snapshot taken of the site,...
Automations — Reference
Automations — ReferenceThe Automations surface is the event-driven workflow plane for SGEN. It owns the catalog of platform events automations...
SGEN platform values
SGEN platform valuesThe opinions baked into the platform — what SGEN will and will not do by designSGEN is an opinionated platform.Every...
SGEN performance and reliability
SGEN performance and reliabilityHow SGEN keeps pages fast under load and the platform dependable through change — at the architectural layer,...
SGEN platform governance overview
SGEN platform governanceRelease gates · breaking-change policy · deprecation · what operators can rely onSGEN updates the platform without...
Environment Model
Environment ModelStaging versus live — what each environment is for and how changes move between them.The SGEN environment model separates...
Trigger Model
Trigger ModelHow triggers are defined across SGEN — event sources, conditions, downstream behavior.The trigger model in SGEN defines how...
Set up webhooks for content events
Set up webhooks for content eventsHow to wire SGEN content events to an outbound destination, with retry and a delivery log to debug...
Payment Gateways
Payment GatewaysHow payment gateways connect into SGEN — store transactions and billing-related flows.Payment gateways in SGEN are the...
Integrations
IntegrationsFirst-party integrations to external services, configured inside the platform.Integrations is the SGEN platform layer for...
Users (SG-Admin)
UsersFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Users module — per-site users, roles, permissions,...
Tracking Consent
Tracking Consent| Field | Value ||---|---|| Audience | public || Page type | reference || Area | sg-admin || Updated | 2026-05-14 |The...
Tools
ToolsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Tools surface — operational utilities and bulk...
Templates (SG-Admin)
TemplatesFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Templates module — site-wide layout templates...
Site Explorer — one-site review
Site ExplorerOne-site review across traffic, search, local visibility, and ads — without leaving SG-Dashboard.Site Explorer is the...
SEO
SEOFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin SEO module — site-wide defaults, per-record metadata,...
Reviews — reputation reporting
ReviewsReputation visibility and review-response state in SG-Dashboard reporting.Reviews is the SG-Dashboard surface for reputation reporting....
Reports: The Consolidated View Across Every SGEN Data Source
Reports: The Consolidated View Across Every SGEN Data SourceHow SGEN brings every analytics source into one structured reporting...
Redirects
RedirectsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Redirects module — URL redirect rules, patterns,...
Products
ProductsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Products module — administer products, variants,...
Popups (SG-Admin)
PopupsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Popups module — modal popups with triggers, scoping,...
Phone Taps
Phone TapsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Phone Taps module — call-tracking signals,...
Pages
PagesFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Pages module — administer site pages, hand off to...
SG-Admin
SG-AdminThe site administration layer — content, modules, store, settings, and configuration for one site.SG-Admin lives at...
Orders
OrdersFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Orders module — transaction records, status,...
My Forms
My FormsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin My Forms module — form definitions, submission...
Migration
Migration (SG-Admin)FieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Migration surface — per-site entry for...
Menus — site navigation
MenusBuild site navigation — items, nesting, locations — without a plugin.Menus is the admin surface for site navigation. Build one or many...
Media Library (SG-Admin)
Media LibraryFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Media Library — central asset surface for...
Locations
Locations| Field | Value ||---|---|| Audience | public || Page type | reference || Area | sg-admin || Updated | 2026-05-14 |The SG-Admin...
Events
Events| Field | Value ||---|---|| Audience | public || Page type | reference || Area | sg-admin || Updated | 2026-05-14 |The SG-Admin...
Discussions
DiscussionsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Discussions module — comment moderation,...
SG-Admin Dashboard
SG-Admin DashboardFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The site-tier dashboard inside the admin — operator...
Custom reports — generated report artifacts
Custom reportsHow to manage generated report artifacts as stateful objectsCustom reports is the report-object surface inside SG-Dashboard....
Custom Objects (SG-Admin)
Custom ObjectsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Custom Objects pillar — operator-defined...
Custom Fields
Custom FieldsFieldValueAudiencepublicPage typereferenceAreasg-adminUpdated2026-05-14The SG-Admin Custom Fields module — schema extension for...
White-label and reseller setup
White-label and reseller setupConfigure your agency brand across every client workspace — name, logo, domain, and login surface.Agencies...
UX
UXHow SGEN handles the experience of building, viewing, and interacting with your siteUX in SGEN is the set of surfaces that decide what your...
Enable 2FA and SSO for your team
Enable 2FA and SSO for your teamHow to turn on two-factor sign-in per user, configure single sign-on at the org account, and handle recovery and...
Subdomain configuration and DNS setup
Subdomain and DNS configurationConnect a custom domain or subdomain to your SGEN site — with the right DNS records and SSL provisioned...
Stage and Live: Move Site Changes from Preparation to Public
Stage and Live: Move Site Changes from Preparation to PublicHow SGEN separates work-in-preparation from the public site, and how promotion moves...
Set up a custom domain for your site
Set up a custom domain for your siteHow to add a domain, verify DNS, provision SSL, redirect from the default subdomain, and confirm the site is...
SEO and Performance
SEO and PerformanceWhat this coversWhat is this for?Good use casesWhat NOT to use this forHow this connects to other featuresBefore you...
Security
SecurityHow SGEN keeps your site, your team, and your data under your controlSecurity in SGEN is the set of controls that decide who can sign...
Schedule publishing for posts and pages
Schedule publishing for posts and pagesHow to set a future publish time, manage time zones, build a recurring publish window, and hold content...
Set up web push notifications
Set up web push notificationsEnable browser push, grow a subscriber list, and send targeted notifications — without an app.Email reaches...
Publishing Lifecycle: Draft, Publish, Update Content with State Clarity
Publishing Lifecycle: Draft, Publish, Update Content with State ClarityHow content moves through draft, publish, and update inside SGEN —...
Optimize your site for SEO
Optimize your site for SEOHow to set meta defaults, add structured data, manage the sitemap, keep redirects clean, and build internal links that...
Search and Replace
Search and ReplaceBulk content or URL replacement across imported records — the cleanup operation that often follows imports.Search and...
Recovery Considerations
Recovery ConsiderationsFallback, rollback, and recovery framing for migration-sensitive operations.Recovery Considerations in SGEN is the...
Post Migration
Post MigrationValidation, cleanup, and promotion discipline after an import lands.Post Migration is the cycle that runs after an import has...
Migration and Import
Migration and ImportHow data and site state are brought into SGEN — import, validation, recovery. Risk-aware reference, separate from...
Import
ImportHow data and site state are brought into SGEN — the entry path for migration.Import in SGEN is the entry path for migration...
Backups
BackupsHow SGEN handles site backups — scheduling, retention, storage, and restoration. The foundational safeguard.Backups in SGEN are...
Manage redirects on your site
Manage redirects on your siteHow to add, edit, bulk-import, and verify 301, 302, and temporary redirects in SGEN.Redirects are how you keep an...
Manage multiple sites from one org account
Manage multiple sites from one org accountHow to run a portfolio from the org dashboard — scope roles per site, aggregate billing, and read...
Customise transactional email templates
Customise transactional email templatesBrand every automated email your site sends — welcome, password reset, order confirmation, and...
Ecommerce
EcommerceHow SGEN handles products, orders, coupons, and the work of running a small storeEcommerce in SGEN is the set of surfaces that decide...
Connect Google Analytics to your site
Connect Google Analytics to your siteHow to install GA4, add Google Tag Manager if needed, gate measurement by consent, map events to site...
Stage & Live
Stage & Live — staging and live environmentsFieldValueAudiencepublicPage typereferenceAreasg-dashboardUpdated2026-05-25How SGEN separates...
Site Manager
Site ManagerFieldValueAudiencepublicPage typereferenceAreasg-dashboardUpdated2026-05-25How Site Manager organises and controls every site under...
SG-Dashboard
SG-DashboardThe account-level cockpit — one per customer organization, every site under it.SG-Dashboard lives at dashboard.sgen.com. It is...
Understanding Staging and Live in SGEN
Understanding Staging and Live in SGENTwo environments per site, with deliberate separation between work and public.The staging and live...
How to Create a New Site in SGEN
How to Create a New Site in SGENProvision a new SGEN site from SG-Dashboard — preconditions, two routes, what success and failure look...
Getting Started with SG-Dashboard
Getting Started with SG-DashboardDay-one orientation for SG-Dashboard — what you land on, what to do first, what to read next.SG-Dashboard is...
Client Manager
Client ManagerFieldValueAudiencepublicPage typereferenceAreasg-dashboardUpdated2026-05-14How agencies manage multiple client accounts in SGEN...
Subscriptions
SubscriptionsFieldValueAudiencepublicPage typereferenceAreasg-dashboardUpdated2026-05-14How subscription state is managed — plan, capacity,...
Payment Methods
Payment MethodsFieldValueAudiencepublicPage typereferenceAreasg-dashboardUpdated2026-05-14How payment methods are managed in SGEN — add,...
Templates Library
Templates LibraryFieldValueAudiencepublicPage typereferenceAreasg-builderUpdated2026-05-14The SG-Builder Templates Library — saved page and...
Responsive Preview
Responsive PreviewFieldValueAudiencepublicPage typereferenceAreasg-builderUpdated2026-05-14How responsive preview works in SG-Builder —...
Publish Changes
Publish ChangesHow the SG-Builder publish action works — explicit, atomic, validated, audited.Publish Changes is the SG-Builder action that...
SG-Builder
SG-BuilderThe visual page editor — embedded inside the admin, opened from any editable record.SG-Builder is the visual page editing...
Layer Manager
Layer ManagerFieldValueAudiencepublicPage typereferenceAreasg-builderUpdated2026-05-14The SG-Builder Layer Manager — tree view of page...
Exit and Return Flow
Exit and Return FlowHow operators leave SG-Builder and return — back-to-record path, draft preservation, re-entry.The Exit and Return Flow...
Editor Actions
Editor ActionsFieldValueAudiencepublicPage typereferenceAreasg-builderUpdated2026-05-14Actions inside SG-Builder — block actions,...
Components
ComponentsFieldValueAudiencepublicPage typereferenceAreasg-builderUpdated2026-05-14The SG-Builder component model — block model, trait system,...
Team lead SGEN onboarding guide
Team lead SGEN onboarding guide| Field | Value ||---|---|| Audience | public || Page type | guide || Area | _workflows/role-onboarding ||...
For Support Agent: Getting Started in SGEN
For Support Agent: Getting Started in SGENHow to hit the ground running as a Support AgentThe Support Agent role is the human at the front of...
SEO Specialist onboarding workflow in SGEN
SEO Specialist onboardingHow to build a daily, weekly, and monthly SEO rhythm in SGENSEO specialist onboarding means knowing which of SGEN's...
For Platform Admin: Getting Started in SGEN
For Platform Admin: Getting Started in SGENHow to hit the ground running as a Platform AdminThe Platform Admin role is the operator at the top...
For Partner / Agency: Getting Started in SGEN
For Partner / Agency: Getting Started in SGENHow to hit the ground running as a Partner agencyMost agencies were built around WordPress plus a...
Operations manager SGEN onboarding guide
Operations manager SGEN onboarding guide| Field | Value ||---|---|| Audience | sgen-admins || Page type | guide || Area |...
Marketing manager SGEN onboarding guide
Marketing manager SGEN onboarding guide| Field | Value ||---|---|| Audience | sgen-admins || Page type | tutorial || Area |...
Freelance creator SGEN onboarding guide
Freelance creator SGEN onboarding guide| Field | Value ||---|---|| Audience | public || Page type | guide || Area |...
Founder and business owner SGEN onboarding guide
Founder and business owner SGEN onboarding guide| Field | Value ||---|---|| Audience | public || Page type | guide || Area |...
Ecommerce manager workflow — SGEN
The ecommerce manager workflow in SGENHow to run your store day-to-day — orders, products, coupons, and when to call for helpThe ecommerce...
Developer onboarding SGEN — six power-user surfaces
Developer onboarding SGEN| Field | Value ||---|---|| Audience | sgen-admins || Page type | tutorial || Area | workflows || Updated |...
Designer SGEN onboarding guide
Designer SGEN onboarding guide| Field | Value ||---|---|| Audience | sgen-admins || Page type | guide || Area | _workflows/role-onboarding...
Content editor onboarding in SGEN
Content editor onboarding SGEN| Field | Value ||---|---|| Audience | sgen-admins || Page type | tutorial || Area |...
Build a SaaS landing site on SGEN in 30 minutes
Build a SaaS landing site on SGEN in 30 minutesA 30-minute walkthrough for founders and product teams â€" hero, features, pricing, signup,...
Build a restaurant site on SGEN in 30 minutes
Build a restaurant site on SGEN in 30 minutesA hand-held tutorial from sign-up to a working restaurant site — menu page, hours, reservation...
Build a real-estate site on SGEN in 30 minutes
Build a real-estate site on SGEN in 30 minutesA hand-held tutorial from sign-up to a working listings site — listings page, agent profiles, an...